Discover how the NHS transformed patient care with Surface devices. Get the inspiring story of how it overcame digital challenges and improved healthcare outcomes. Learn how Microsoft's technology empowered healthcare providers to enhance collaboration, streamline workflows, and deliver efficient care. Read the blog and take a deep dive into this remarkable customer story to gain insights into the power of technology in healthcare. Unlock the secrets behind the NHS's success and get in touch to discuss how American Digital Services, GEN PTR can help you apply lessons learned to revolutionize your own organization.
Why did NHS Supply Chain choose Microsoft Surface devices?
NHS Supply Chain decided to switch to Microsoft Surface devices after comparing them with other leading manufacturers. Chris Gundel, the IT Operations Manager, was impressed by the range of devices at the Microsoft store and recognized that the Surface devices offered a superior user experience. User preference was also a significant factor, with 19 out of 20 stakeholders favoring the Microsoft Surface after testing.
What impact did the Microsoft Surface devices have on productivity?
The introduction of Microsoft Surface devices significantly boosted productivity at NHS Supply Chain. Users reported that the devices were faster and more responsive, leading to an estimated savings of nearly 150,000 hours over the course of a year. This improvement allowed staff to log on more quickly and reduced the time spent waiting for devices to respond.
How does the flexibility of Microsoft Surface devices benefit users?
The flexibility of Microsoft Surface devices allows NHS Supply Chain employees to choose between a laptop and a tablet form factor, which is particularly beneficial for mobile workers. This versatility means users can access all their business applications on a single device, improving their ability to work from various locations, whether at home or on the go. Additionally, the use of modern peripherals has streamlined the workspace and reduced the support burden on the IT team.
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